DEFRA Approved for Digital Waste Tracking

Run every waste collectionfrom one place.

PaperRoute is DEFRA Approved waste management software for UK operators. Plan routes, keep drivers connected, create compliant digital paperwork and invoice each job without stitching together separate systems.

  • Built for UK waste operators
  • Works online and offline
  • Every feature included

Start when you're ready, or book a 30-minute walkthrough first

DEFRA Approved provider

DEFRA Approved.Built for Digital Waste Tracking.

PaperRoute is DEFRA Approved as a Digital Waste Tracking software provider and confirmed for inclusion on the official compatible software providers list.

That means PaperRoute has integrated with the report receipt of waste API and passed DEFRA's production approval testing. You can prepare with the same platform your team uses for collections, digital WTNs, routes, driver records and invoicing.

Production approved
Confirmed by DEFRA for the Digital Waste Tracking service
Receipt API integrated
Built to connect operational records with digital submission
Driver using PaperRoute for digital waste transfer notes and waste classification code capture

Compliance Timeline

Mar 2025

Simpler Recycling — large businesses

Mar 2026

Simpler Recycling — SMEs and micro businesses

1 Oct 2026MANDATORY

Digital Waste Tracking begins for permitted and licensed receiving sites in England and Wales

Oct 2027MANDATORY

Collectors, carriers, brokers and dealers begin required waste-movement submissions

PaperRoute has been approved by DEFRA as a Digital Waste Tracking software provider. Digital WTN generation, EWC code management, electronic signatures and structured movement records are already built into the operational workflow.

4-minute product overview

See the whole workflow

Waste operations. One connected workflow.

See how customers, office teams, drivers, compliance and billing work from the same job record in PaperRoute.

  • Office platform
  • PaperRoute Link driver app
  • Digital records and billing
See PaperRoute with your workflow

The actual product

A working day in under 30 seconds.

Real PaperRoute workflows, recorded inside the product. Pick a task and see how quickly the office moves from customer enquiry to completed job.

app.paperroute.co.uk/customers
Find a customer in PaperRoute

Choose a workflow

Four quick looks inside PaperRoute

1 / 4

Search once, then open contacts, services, documents, pricing and account history from one record.

Recorded in a real PaperRoute demo workspaceTry it with your own workflow  →

Purpose-built for waste

Trusted by UK waste & recycling operators

From confidential destruction to commercial collections — operators across the waste sector rely on PaperRoute to run their day-to-day.

Cross Cut

Cross Cut

Confidential Waste Destruction

Masters Recycling

Masters Recycling

WEEE & IT Asset Recycling

MJB Recycling

MJB Recycling

Commercial Waste Collection

Built exclusively for the UK waste sector — not a generic field service tool retrofitted for waste.

Specialist workflows

Built around the collection business you actually run

Road sweepers, bottle rounds and oil collectors share the need for routes and records, but the job details are different. See how PaperRoute fits seven specialist waste sectors.

Explore all industries
Up to 10–12 hrs
Admin time saved per week
~30 seconds
To generate a digital WTN
3–4 hrs/week
Route planning time saved
~5 mins
To raise an invoice

Time Saved Calculator

How much admin time could you get back?

Adjust the sliders to match your operation. Results update instantly.

50
5500
30
0300
£

Enter to see estimated monthly cost savings

Your estimated savings

9.5
hours saved per week
WTN time saved5.4 hrs/week
COD time saved2.0 hrs/week
Route planning saved1.7 hrs/week
Invoicing saved0.4 hrs/week

Estimates based on typical operator data. Route planning savings scale with collection volume and are capped at 3.5 hrs/week.

Real results

Here's what that looks like in practice

Before → After

WTN per collection

6–8 minutes~30 seconds

Route planning

Half a day5–10 minutes

COD per job

4 minutes eachFully automated

Invoicing

30 minutes~5 minutes

“We got our evenings back. Paperwork just stopped being a problem.”

UK Shredding Operator
Somerset — 50–60 collections/week
Request a Free Trial

Introductory base-price protection for 24 months while subscribed • Onboarding and training included

Still using paper WTNs and spreadsheets?

Most UK waste collection companies are still running on paper Waste Transfer Notes, Excel route sheets, and manual Sage data entry. There's a better way.

Paper Waste Transfer Notes

Pre-printed WTN pads with missing data, illegible handwriting, and no digital backup. 41% fail Environment Agency audits.

Manual Route Planning

Hours spent each week planning routes with Excel spreadsheets and printed maps. Drivers sent down car-only roads in heavy vehicles.

Double Data Entry

Drivers write on paper, admin re-types into Sage. 3+ hours per week wasted on data that should flow automatically.

No Driver Visibility

No idea where your drivers are, which collections are complete, or if problems have occurred. Phone calls and WhatsApp groups instead of real data.

How it works

From collection to invoice —without the paperwork.

Five steps. One system. No paper changing hands.

01

Job booked

Customer books a collection. Job appears in the scheduler instantly — no phone calls, no re-typing.

02

Driver collects (offline)

Driver follows the route on the app. Works with zero signal — basements, rural farms, industrial estates.

03

WTN generated automatically

Customer signs digitally. WTN PDF created in ~30 seconds with EWC codes, hazardous indicators, and your branding.

04

COD sent automatically

Certificate of Destruction emailed to the customer the moment the job is completed. No manual step.

05

Invoice raised & synced

Invoice pushed to Sage, QuickBooks, or Xero. Documents appear in the customer portal automatically.

65-second workflow

The quick version

Follow one job from route plan to signed WTN.

A focused look at how the office and driver app stay connected through collection, signature and completed digital paperwork.

Waste management customer portal showing digital waste transfer notes, certificates of destruction and collection history

Customer Self-Service

Give your customers their own portal

Every customer gets a branded login where they can access their Waste Transfer Notes, Certificates of Destruction, collection history, and upcoming schedules — without calling your office. Fewer admin calls, happier customers, and a professional image that sets you apart from competitors still emailing PDFs.

Waste Transfer Notes

Customers download every WTN as a signed PDF — no chasing paperwork, no phone calls.

Certificates of Destruction

Branded, witness-signed certificates available on demand for audit and compliance.

Collection History

Full record of every collection: dates, weights, waste types, and EWC codes.

Upcoming Collections

Customers see their scheduled collections and planned routes at a glance.

Complete waste collection software in one platform

Route planning, waste compliance, Sage invoicing and an offline driver app, brought together for UK waste collectors.

Route Planning & Driver Tracking

Create recurring collection routes with planned stops, optimise sequences, and calculate accurate ETAs. Unlike competitors that use car routing, PaperRoute uses truck-specific routing — so your vehicles are never sent down roads with bridge height restrictions, weight limits, or HGV restrictions. Know exactly where every driver is with continuous GPS tracking.

  • Truck-safe routing (bridge heights, weight limits, HGV restrictions)
  • Route optimisation with automatic re-sequencing
  • Live GPS tracking at 10-second intervals
  • Android and iOS driver app — works offline
Learn more
PaperRoute Sage accounting integration showing waste management invoicing with self-bill purchase invoices

Sage, QuickBooks & Xero Integration

Collection data flows directly into your accounting software. No more re-typing driver paperwork into Sage. PaperRoute can generate self-bill purchase invoices in Sage for subcontractor payments, a workflow waste companies rely on daily.

  • Self-bill purchase invoices
  • Deferred & consolidated invoicing
  • Automatic tax rate matching
  • Customers stay in sync with Sage automatically
Certificate of destruction software showing PaperRoute template editor with branded confidential waste certificates

Certificates of Destruction

Full Certificate of Destruction workflow with a drag-and-drop template editor, custom branding, witness signatures and material descriptions, designed for confidential waste destruction services.

  • Drag-and-drop template editor
  • Custom branding per customer
  • PDF generation & email delivery
  • Witness signature support
Digital waste transfer note software showing customer e-signature capture on PaperRoute with EWC codes and hazardous waste indicators

Digital Waste Transfer Notes

Generate digital WTNs with e-signatures directly from your driver's phone, even with zero signal. Complete with hazardous-waste indicators, EWC codes and custom branding, and built for DEFRA's phased 2026/27 Digital Waste Tracking rollout.

  • Instant PDF generation (works offline)
  • Electronic signature capture
  • Hazardous waste indicators & EWC codes
  • Custom branded templates
Learn more

Offline-First Driver App

Available on supported Android and iOS phones and tablets, and built from the ground up for places with no phone signal: basements, rural farms and industrial estates. Everything syncs automatically when signal returns.

  • Works everywhere — even with zero signal
  • WTN & signature capture without connectivity
  • Background GPS tracking continues offline
  • Auto-sync when connectivity returns
Learn more
Real-time GPS fleet tracking software for waste collection showing driver location and route progress on PaperRoute dashboard

Real-Time GPS Tracking

Continuous GPS tracking at 10-second intervals so you always know where every driver is. See live route progress on a fleet dashboard, get driver proximity alerts, and review full trail history with breadcrumbs.

  • Live tracking at 10-second intervals
  • Driver proximity alerts
  • Full trail history with breadcrumbs
  • Fleet overview dashboard

Why UK waste companies choose PaperRoute

Purpose-built waste collection software — not a generic field service tool retrofitted for your industry, with native WTNs, self-bill invoicing and an offline-first driver app in one system.

£220/mo

Introductory base price

Up to 4 users with every feature included. Request by 30 September 2026; standard new-customer price £249/month + VAT.

0 hrs

Zero double data entry

Collection data flows directly to Sage. Stop re-typing driver paperwork into your accounting software.

100%

Feature complete

Routes, invoicing, compliance, fleet tracking, messaging, and reporting — everything you need in one place.

0 bars

No signal? No problem

Your drivers work in basements, rural areas, and industrial estates. The app works everywhere they do — even with zero phone signal.

10 sec

GPS tracking intervals

Know exactly where every driver is. Battery level, speed, heading, and altitude — all captured continuously.

Built in

Native digital WTNs

Generate Waste Transfer Notes on-device with e-signatures, EWC codes and an auditable record attached to the job.

PaperRoute vs BigChange, Commusoft & Workever

Looking for a BigChange alternative with waste compliance features? PaperRoute combines digital WTNs, route planning and Sage integration for UK waste collection SMBs.

FeaturePaperRouteBigChangeCommusoftWorkever
Recurring Route ManagementPartial
Digital Waste Transfer Notes
Certificate of Destruction
Self-Bill Purchase Invoices
EWC Code Management
Sage + QuickBooks + XeroPartial
Truck-Safe Routing
Offline-First Mobile AppPartial
Real-Time GPS Tracking
Instant PDF Documents (works offline)
Vehicle Safety ChecklistsPartial
Container Management

PaperRoute scores 27/30 across 30 waste-specific features — 64% higher than the nearest competitor.

DEFRA Approved · Simple, transparent pricing

The full system, with every feature included

Start with a 14-day assisted trial. No card, no automatic conversion and no obligation to continue.

Introductory offer

First 4 users

Office staff and drivers, every feature included

£220/month + VAT

Standard new-customer price £249/month + VAT. Request by 30 September 2026 and your introductory base price is protected for 24 months while continuously subscribed.

Additional users

Add office staff or drivers whenever you need them

£35per user/month + VAT

Charged only for users above the first 4. No feature tiers, setup fee or hidden module charges.

If you choose to continue after the trial, paid service is 30-day rolling.

Every feature is included

Route planning & optimisation
Truck-safe routing (height & weight limits)
Real-time GPS tracking
Digital Waste Transfer Notes with e-signatures
Certificates of Destruction
Sage, QuickBooks & Xero integration
Self-bill purchase invoices
Deferred & consolidated invoicing
Offline-first Android and iOS driver app
EWC code management
Container management
Vehicle safety checklists
Customer management (CRM)
Customer portal
AI dashboard insights
Advanced reporting & analytics

From request to real use

A free trial that starts when you are ready

We help configure PaperRoute first, so your 14 days are spent testing the system rather than starting from a blank account.

1. Request

Tell us what you need

Send the short trial form and we will contact you to understand your operation, users and workflows.

2. Prepare

We configure PaperRoute

Our team prepares the full system with a useful starting point for your business. The trial clock has not started yet.

3. Activate

Accept when ready

We send your activation link. Your trial starts only when you accept the trial terms and activate the account.

4. 14 days

Use the full system

Test real routes, driver workflows, digital documents, invoicing and reporting with our team available to help.

5. Your choice

Continue only if it works

There is no card and no automatic conversion. Access pauses after the trial unless you expressly choose a paid subscription.

6. Ongoing

30-day rolling

If you continue, the service runs month to month and includes onboarding and training support.

Choose what suits you

Start a free trial, or see it first

If you are ready to test PaperRoute with your own operation, start the assisted 14-day trial. If you would rather talk it through first, book a live demo at a time that works for you.

Ready to get going?

Start your 14-day free trial

Tell us about your operation and we will configure a useful starting point. Your trial begins only when the system is ready and you say go.

  • The complete PaperRoute system
  • Assisted setup around your workflow
  • No card or automatic conversion
Start free trial

Want a walkthrough first?

Book a live PaperRoute demo

Choose a convenient time for a focused 30-minute call. We will show you the relevant workflows, answer your questions and help you decide whether the trial is the right next step.

  • Pick a live time from our calendar
  • See the product with a PaperRoute specialist
  • No obligation to start a trial
Book a demo

Or call 03333 707007.