“Simple to use, helpful team.”
“I have found the team at PaperRoute very helpful, friendly and proactive.”
DEFRA Approved · Phase 1 live
From collection to receiving sitein one place.
Waste management software for UK operators. Plan collections, keep drivers connected, record what arrives at your yard, report eligible receipts and invoice from one system.
- Built for UK waste operators
- Works online and offline
- No separate setup fee. Training and support included.
£500 setup, training & onboarding packageFREE with your 24-month subscription
A free 30-minute walkthrough, shaped around your business. See the relevant workflows, ask your questions and understand getting started. No obligation to sign up.
Explore the actual apps
The office and the driver.Working from the same record.
Actual PaperRoute app captures · demo workspacePurpose-built for waste
Trusted by UK waste & recycling operators
From confidential destruction to commercial collections — operators across the waste sector rely on PaperRoute to run their day-to-day.
Used by teams like yours. Skip hire, shredding, recycling and specialist waste.
Cross Cut Shredding
Masters Recycling
M & J Bowers
Woodsie’s Waste
Ludlow Skip Hire
DJ & SJ Recycling
D&D Environmental
HWM Group
We Recycle Tyres
Caledonia Waste…and more waste and recycling teams across the UK.
Built exclusively for the UK waste sector — not a generic field service tool retrofitted for waste.
PaperRoute in action
PaperRoute, in numbers
- Digital waste transfer notes generated
- 10,000+
- Tonnes of waste documented
- Nearly 9,000
- UK postcode districts
- 460+
Figures correct as of October 2026.
SEE THE WORK COME TOGETHER
One working day. A connected team.
Explore the actual office platform and PaperRoute Link app.
The customer, the collection and the incoming load, connected.
SCREEN 01 / 02
Your customers, close at hand.
Find a customer by name, reference or postcode. Customer records bring contact details, work and documents together.
Actual app captures from a demonstration workspace.
Live PaperRoute portal interface shown with fictional demonstration data.
Branded customer portal
Give customers answers without adding to your office workload
Give every authorised customer secure self-service access to their accounts, documents and collection reporting. They get a modern portal carrying your logo and colours; your team gets fewer routine document and reporting requests.
Documents without the chasing
Customers can view and download published WTNs, delivery notes, certificates and invoices when available.
Collection reporting
They can review collection history, waste quantities, weights and service costs, then export the report to CSV.
Service requests
Customers send collection, delivery or exchange requests with the details your office needs to confirm them.
Your brand, not ours
Use your logo, colours and portal address to give customers a professional extension of your own service.
All of this included at no extra charge
Here’s what we’ll help you with.
We agree the setup work before you sign, then help your team start using PaperRoute on real jobs.
£500setup, training & onboarding package
FREEwith your 24-month subscription
No separate setup fee
Business setup
We’ll configure your account for the work your business does.
- Account and business setupGet your account and business details ready.
- Users, drivers and agreed vehiclesHelp configure accounts and access for your team.
- Your agreed workflows configuredSet up the jobs and collection processes you’ll use.
- Customer data import assistanceBring across compatible existing customer data, with the scope agreed first.
Free setup with your subscription.
Training included
Your first route and jobs
We’ll show your office staff and drivers how to use PaperRoute on their own jobs.
- First-route setupWork with us to plan your first collection route.
- Initial office and driver trainingGuided setup and training calls for the people using the system.
- Driver app onboardingHelp your drivers get started with their daily workflow.
- Help with your first real jobsWork through the relevant steps, including job completion and paperwork.
Initial training plus ongoing help included.
Ongoing support included
Your support contact
You’ll have a dedicated team member to contact during setup and throughout your subscription.
- A dedicated onboarding and support team memberA point of contact to help you get started and keep using the system.
- Follow-up onboarding helpAsk questions and get help with setup issues as your team starts working.
- Ongoing phone and email supportIncluded throughout your subscription, during agreed support hours.
No separate support charge.
✓guided setup
and training
and training
Get set up with help from our team.
We plan your setup and training, then help you work through your first real jobs. Guided onboarding is included with your subscription.
Included with your PaperRoute subscription. You sign the 24-month service agreement before onboarding. Your setup, integrations and responsibilities are agreed before you sign. Our 30-day happiness promise starts on the date you sign.
Our 30-day happiness promise
We want you to be happy with PaperRoute.
We’re confident PaperRoute will make your working day easier. If it isn’t right for you, for any reason, tell us within 30 days of signing your agreement and we’ll cancel it. No cancellation fee, no payments for the remaining term and no hard feelings.
30 daysfrom the date you sign
your service agreement
your service agreement
Just let us know.
Call your dedicated contact or email hello@paperroute.co.uk within the first 30 days. You can cancel for any reason.
- Cancellation fee
- £0
- Setup fee to repay
- £0
- Payments for the remaining term
- £0
Normal subscription billing applies during the 30 days. Payments already made are not refunded. After the 30-day period, the agreed 24-month term and standard cancellation terms apply.
Read the promise terms
PaperRoute LinkYOUR WORK, ON YOUR PHONE
Get the app. Keep the day moving.
The companion app for your PaperRoute team. Available for iPhone, iPad and Android. A PaperRoute company account is required.
FOR WASTE RECEIVING SITES
Digital Waste Tracking.Phase 1 is live.
Since 1 October 2026, permitted and licensed receiving sites in England and Wales must report the waste they receive. PaperRoute brings Yard checks, receipt review and DEFRA reporting into the same system you use for collections and invoicing.
DEFRA Approved providerPaperRoute is on the GOV.UK compatible software list ↗
Which phase applies to you?
- 1 Oct 2026Live now
Phase 1: mandatory receipt reporting for permitted and licensed receiving sites in England and Wales.
- 1 Jan 2027Planned
Phase 1 extends to permitted and licensed receiving sites in Scotland and Northern Ireland.
- Spring 2027Planned
Phase 2: public testing planned for waste collectors.
- Oct 2027Planned
Phase 2: mandatory reporting planned for collectors, carriers, brokers and dealers.
Next receiving-site rollout · January 2027
Preparing a site in Scotland or Northern Ireland?
Check the guidance for your receiving operation, compare reporting routes and review your setup with the office and Yard team.
FOR WASTE COLLECTION BUSINESSES
Preparing for DEFRA Digital Waste Tracking Phase 2
We’re gradually adapting PaperRoute for the next stage of Digital Waste Tracking. Preparation is already underway, including intended destination sites and waste-origin information within collection bookings.
Intended destinations
Choose from saved receiving sites, use waste-stream defaults and change the destination for a particular booking.
Waste origins
Record where the waste came from separately from the driver’s collection address. Origin details are optional for now.
A gradual transition
We’ll continue adapting workflows and explaining changes as DEFRA develops its guidance and technical requirements.
Collector public testing is planned for spring 2027, with mandatory use planned from October 2027. This is preparation for the developing collector service; eligible receiving-site reporting is already a separate configured workflow.
See how we’re preparing for Phase 2 →FROM THE YARD TO THE RECEIPT
Record what arrives.
Review it. Report it.
Capture the load
Record the arriving load, weight, waste details and any discrepancy in the Yard workflow.
Review the receipt
Check the required information and resolve missing details before reporting.
Report and track
Submit through your configured DEFRA connection and follow the receipt’s reporting status.
Digital Waste Transfer Notes document your collections. Receipt reporting is a separate receiving-site requirement; existing WTN and consignment-note duties still apply.
Waste receipts and reporting status.In one view.
Review receipts in the table or register, with waste details and reporting status kept together.
Get your receiving site set up.
We configure your site connection and check it with your team before you start live reporting.
4-minute product overview
See the whole workflow
Waste operations. One connected workflow.
See how customers, office teams, drivers, compliance and billing work from the same job record in PaperRoute.
- Office platform
- PaperRoute Link driver app
- Digital records and billing
The actual product
A working day in under 30 seconds.
Real PaperRoute workflows, recorded inside the product. Pick a task and see how quickly the office moves from customer enquiry to completed job.
app.paperroute.co.uk/customers
Real product
Choose a workflow
Four quick looks inside PaperRoute
Search once, then open contacts, services, documents, pricing and account history from one record.
Recorded in a real PaperRoute demo workspaceTry it with your own workflow →
Specialist workflows
Built around the collection business you actually run
Road sweepers, bottle rounds and oil collectors share the need for routes and records, but the job details are different. See how PaperRoute fits seven specialist waste sectors.
Up to 10–12 hrs
Admin time saved per week
~30 seconds
To generate a digital WTN
3–4 hrs/week
Route planning time saved
~5 mins
To raise an invoice
Time Saved Calculator
How much admin time could you get back?
Adjust the sliders to match your operation. Results update instantly.
50
5500
30
0300
£
Enter to see estimated monthly cost savings
Your estimated savings
9.5
hours saved per week
WTN time saved5.4 hrs/week
COD time saved2.0 hrs/week
Route planning saved1.7 hrs/week
Invoicing saved0.4 hrs/week
Estimates based on typical operator data. Route planning savings scale with collection volume and are capped at 3.5 hrs/week.
Real results
Here's what that looks like in practice
Before → After
WTN per collection
6–8 minutes~30 seconds
Route planning
Half a day5–10 minutes
COD preparation
4 minutes eachTemplate-assisted
Invoicing
30 minutes~5 minutes
“We got our evenings back. Paperwork just stopped being a problem.”
Book a free demo
Onboarding and training included
Still using paper WTNs and spreadsheets?
Most UK waste collection companies are still running on paper Waste Transfer Notes, Excel route sheets, and manual Sage Cloud data entry. There's a better way.
Paper Waste Transfer Notes
Pre-printed WTN pads can leave missing data, illegible handwriting and no easy digital backup.
Manual Route Planning
Hours spent each week planning routes with Excel spreadsheets and printed maps. Drivers sent down car-only roads in heavy vehicles.
Double Data Entry
Drivers write on paper, then the office re-types the same job details into accounting software.
No Driver Visibility
No idea where your drivers are, which collections are complete, or if problems have occurred. Phone calls and WhatsApp groups instead of real data.
With PaperRoute: All your service requests, routes, and compliance documents managed from one dashboard — no paper, no spreadsheets, no double entry.
How it works
From collection to invoice —
without the paperwork.
Five steps. One system. No paper changing hands.
01
Job booked
Customer books a collection. Job appears in the scheduler instantly — no phone calls, no re-typing.
02
Driver collects (offline)
Driver follows the route on the app. Works with zero signal — basements, rural farms, industrial estates.
03
WTN generated automatically
Customer signs digitally. WTN PDF created in ~30 seconds with EWC codes, hazardous indicators, and your branding.
04
Documents reviewed
Review completed job records and generate a Certificate of Destruction where your workflow requires one.
05
Invoice raised & synced
Invoice pushed to Sage Cloud, QuickBooks, or Xero. Documents appear in the customer portal automatically.
65-second workflow
The quick version
Follow one job from route plan to signed WTN.
A focused look at how the office and driver app stay connected through collection, signature and completed digital paperwork.
Waste operations from collection to receiving site
Day scheduling, driver tools, Yard checks, waste records and invoicing, brought together for UK waste operators.
Route Planning & Driver Tracking
Create recurring collection routes with planned stops, optimise sequences, and calculate accurate ETAs. Unlike competitors that use car routing, PaperRoute uses truck-specific routing — so your vehicles are never sent down roads with bridge height restrictions, weight limits, or HGV restrictions. Know exactly where every driver is with continuous GPS tracking.
- Truck-safe routing (bridge heights, weight limits, HGV restrictions)
- Route optimisation with automatic re-sequencing
- Live GPS tracking at 10-second intervals
- Android and iOS driver app — works offline
Sage Cloud, QuickBooks & Xero Integration
Collection data flows directly into your accounting software. No more re-typing driver paperwork into Sage Cloud. PaperRoute can generate self-bill purchase invoices in Sage Cloud for subcontractor payments, a workflow waste companies rely on daily.
- Self-bill purchase invoices
- Deferred & consolidated invoicing
- Automatic tax rate matching
- Customers stay in sync with Sage Cloud automatically
Certificates of Destruction
Full Certificate of Destruction workflow with a drag-and-drop template editor, custom branding, witness signatures and material descriptions, designed for confidential waste destruction services.
- Drag-and-drop template editor
- Custom branding per customer
- PDF generation & email delivery
- Witness signature support
Digital Waste Transfer Notes
Generate digital WTNs with e-signatures directly from your driver's phone, even with zero signal. Complete with hazardous-waste indicators, EWC codes and custom branding, and built for DEFRA's phased 2026/27 Digital Waste Tracking rollout.
- Instant PDF generation (works offline)
- Season tickets for recurring movements
- Electronic signature capture
- Hazardous waste indicators & EWC codes
- Custom branded templates
Offline-First Driver App
Available on supported Android and iOS phones and tablets, and built from the ground up for places with no phone signal: basements, rural farms and industrial estates. Everything syncs automatically when signal returns.
- Works everywhere — even with zero signal
- WTN & signature capture without connectivity
- Background GPS tracking continues offline
- Auto-sync when connectivity returns
Real-Time GPS Tracking
Continuous GPS tracking at 10-second intervals so you always know where every driver is. See live route progress on a fleet dashboard, get driver proximity alerts, and review full trail history with breadcrumbs.
- Live tracking at 10-second intervals
- Driver proximity alerts
- Full trail history with breadcrumbs
- Fleet overview dashboard
Why UK waste companies choose PaperRoute
Purpose-built waste collection software — not a generic field service tool retrofitted for your industry, with native WTNs, self-bill invoicing and an offline-first driver app in one system.
£220/mo
Base plan
£220/month + VAT includes your first 4 users in any mix of Office Users and Mobile Users. Additional Office Users are £40/month + VAT each and include full office/web access, with Driver and Yard app access included at no extra cost. Mobile Users are £15/month + VAT each for access to both the Driver and Yard apps without office/web access. The £500 setup and training package and ongoing phone and email support are included at no extra charge with your 24-month subscription. You also get a dedicated support team member. Our 30-day happiness promise lets you cancel for any reason within 30 days of signing, with no cancellation fee or further subscription payments. Payments already made are not refunded.
0 hrs
Zero double data entry
Collection data flows directly to Sage Cloud. Stop re-typing driver paperwork into your accounting software.
100%
Feature complete
Routes, invoicing, compliance, fleet tracking, messaging, and reporting — everything you need in one place.
0 bars
No signal? No problem
Your drivers work in basements, rural areas, and industrial estates. The app works everywhere they do — even with zero phone signal.
10 sec
GPS tracking intervals
Know exactly where every driver is. Battery level, speed, heading, and altitude — all captured continuously.
Built in
Native digital WTNs
Generate Waste Transfer Notes on-device with e-signatures, EWC codes and an auditable record attached to the job.
PaperRoute vs BigChange, Commusoft & Workever
Looking for a BigChange alternative with waste compliance features? PaperRoute combines digital WTNs, route planning and Sage Cloud integration for UK waste collection SMBs.
| Feature | PaperRoute | BigChange | Commusoft | Workever |
|---|---|---|---|---|
| Recurring Route Management | Partial | |||
| Digital Waste Transfer Notes | ||||
| Certificate of Destruction | ||||
| Self-Bill Purchase Invoices | ||||
| EWC Code Management | ||||
| Sage Cloud + QuickBooks + Xero | Partial | |||
| Truck-Safe Routing | ||||
| Offline-First Mobile App | Partial | |||
| Real-Time GPS Tracking | ||||
| Instant PDF Documents (works offline) | ||||
| Vehicle Safety Checklists | Partial | |||
| Container Management |
PaperRoute scores 27/30 across 30 waste-specific features — 64% higher than the nearest competitor.
Simple, transparent pricing
Core workflows, with clear pricing
Start with a free demo. Setup, training and ongoing support are included with your 24-month subscription.
Base plan
First 4 users
Any mix of Office Users and Mobile Users
£220/month + VAT
A 24-month service agreement applies. You sign the agreement and authorise payment before onboarding. Your setup, integrations and responsibilities are agreed before you sign. Our 30-day happiness promise lets you cancel for any reason within 30 days of signing, with no cancellation fee or further subscription payments. Payments already made are not refunded.
£500 setup, training & onboarding packageFREE with your 24-month subscription
Office Users
Full office/web access; mobile apps included at no extra cost
£40per user/month + VAT
Charged for Office Users above the first 4. We confirm any specialist receiving-site configuration and integrations during setup.
Mobile Users
Driver and Yard app access without office/web access
£15per user/month + VAT
A lower-cost seat for people who only need the Driver and Yard apps.
Sign your 24-month service agreement and authorise payment before onboarding.
Workflows we can configure for your operation
Route planning & optimisation
Truck-safe routing (height & weight limits)
Real-time GPS tracking
Digital Waste Transfer Notes with e-signatures
Season tickets for recurring movements
Certificates of Destruction
Sage Cloud, QuickBooks & Xero integration
Self-bill purchase invoices
Deferred & consolidated invoicing
Offline-first Android and iOS driver app
EWC code management
Container management
Yard load and weight checks
Receiving-site receipt review
Digital Waste Tracking receipt reporting for eligible sites
Vehicle safety checklists
Customer management (CRM)
Customer portal
AI dashboard insights
Advanced reporting & analytics
Getting started, together
A clear next step. Then a plan to get you working.
Choose PaperRoute after your demo. We use the onboarding period to help your team start using the system in your day-to-day work.
1. Free demo
See your workflow
Walk through the collections, driver tasks or receiving-site work that matters to your business. Ask your questions and see what PaperRoute can do.
2. Before setup
Agree the way forward
Confirm your setup, subscription and billing terms. Sign the 24-month service agreement and authorise payment. Book your onboarding sessions.
3. Guided setup
Get real work moving
We help configure PaperRoute, train your team and work through your first real jobs together. You supply the agreed information and make your team available.
4. Ongoing support
Your dedicated support contact
Your dedicated support team member helps with setup, training and day-to-day questions. Phone and email support are included throughout your subscription, at no extra charge.
We agree the information you’ll provide, who will attend training and the work you’ll start with before you sign.
Frequently asked questions
How does PaperRoute protect my business information?
Your team signs in to a password-protected account, with access based on each person's role. We use encrypted connections, keep each customer's company data in a separate database, and protect the systems behind PaperRoute with regular updates, monitoring and database backups. People receiving documents you send can open their shared link without needing a PaperRoute login, so treat those links as private.
THE PAPERROUTE FAMILYThere’s a route
There’s a route
for your business.
Meet the rest of the PaperRoute family. Specialist tools for the work you do.
Saunders Simmons Ltd
Purpose-built software for the UK waste industry
Waste operations software. Collection planning, driver tracking, Yard receiving, Digital Waste Tracking and invoicing.
You're here now
Skip hire management software. Bookings, day scheduling, container tracking, Yard receipts and a customer portal.
Visit skiproute.co.uk
Coordinate your suppliers, offers, completion evidence and job margins from your office.
Explore Broker
For sole traders starting out
Discover PaperRoute LiteJust a small operation? PaperRoute Lite does compliant Waste Transfer Notes from your phone for the one-van carrier — signature capture, instant PDF, offline-ready. £9.99 + VAT/month (£11.99 including VAT).
See how it fits your operation
Your business. Your questions. Your PaperRoute demo.
A focused 30-minute video call with our team. We’ll show you the relevant parts of PaperRoute and explain what making the move would involve.
- Walk through the workflows that matter to you
- Understand setup, training and the subscription
- Leave with a clear view of your next steps
Free, with no obligation. You only commit to the 24-month agreement if you choose to go ahead after the demo.
Or call 03333 707007.