Honest comparison

PaperRoute vs BigChange:
Waste Collection Software Compared

BigChange is a generic field service tool. PaperRoute is purpose-built for waste collection. Here's how they compare.

Why waste companies choose PaperRoute over BigChange

Waste-Specific Features

BigChange is built for generic field service across many industries. It lacks native Waste Transfer Notes, Certificates of Destruction, and EWC code management. PaperRoute includes all of these as standard — purpose-built for UK waste compliance.

Simple Pricing

PaperRoute is £249/month + VAT for the first 4 users, with an introductory £220 offer for eligible requests. There are no tiers or feature gates. BigChange uses per-user, feature-tiered pricing where you pay more to unlock additional functionality.

Built for SMBs

PaperRoute is designed for waste and recycling companies with 1–20 drivers. You get a system built around your workflows — not an enterprise tool scaled down. Fast to set up, easy to learn, and supported by a team that understands waste.

Feature-by-feature comparison

A detailed look at what each platform offers for waste collection operations.

FeaturePaperRouteBigChange
Recurring Route ManagementBigChange offers route planning but not waste-specific recurring schedulesYesPartial
Digital Waste Transfer NotesNot available — BigChange has no native WTN supportYesNo
Certificate of DestructionNot available — requires third-party workaroundsYesNo
Self-Bill Purchase InvoicesNot available in BigChangeYesNo
EWC Code ManagementNo built-in European Waste Catalogue supportYesNo
Sage + QuickBooks + XeroBigChange offers some accounting integrations but not direct Sage self-bill invoicingYesPartial
Truck-Safe RoutingPaperRoute routes avoid low bridges and weight restrictionsYesNo
Offline-First Mobile AppBigChange app has limited offline capabilityYesPartial
Real-Time GPS TrackingBoth platforms offer GPS driver trackingYesYes
Customer PortalPaperRoute includes a branded customer self-service portalYesNo
Container ManagementTrack bin and container assets across customer sitesYesNo
Vehicle Safety ChecklistsBigChange offers generic checklists, not waste-vehicle-specificYesPartial
Included Partial Not available

Pricing: transparent vs contact-for-quote

PaperRoute

Published pricing. Every feature included in every plan. No per-module charges.

Introductory offerFirst 4 users · request by 30 Sep 2026
£220/mo
Additional usersAfter the first 4
£35/mo
Standard priceFirst 4 users
£249/mo

Start with a 14-day assisted trial. No card or automatic conversion.

BigChange

No public pricing. Per-user costs with feature-tiered plans that vary by package.

Per-user pricingCost scales with every additional user you add
Feature-tiered plansAdvanced features require higher-tier plans at higher per-user rates
Contact for quoteNo published pricing — you must speak to sales to get a price

Pricing information based on publicly available details as of 2026.

Who is each platform best for?

Choose PaperRoute if you are...

  • A UK waste or recycling company with 1–20 drivers
  • Looking for waste-specific compliance features (WTNs, CoDs, EWC codes)
  • Wanting transparent pricing with every feature included
  • Preparing for your role-specific Digital Waste Tracking phase
  • Looking for direct Sage, QuickBooks, or Xero invoicing with self-bill support
  • Wanting a system that works offline in areas with poor signal

BigChange may suit you if you are...

  • A larger business with 50+ field workers across multiple industries
  • Looking for a generic field service management platform
  • Operating in sectors like HVAC, plumbing, or electrical alongside waste
  • Needing a platform that covers many different trade types in one system
  • Happy with contact-for-quote pricing and per-user licensing
  • Not requiring waste-specific compliance features like WTNs or CoDs

How to switch from BigChange to PaperRoute

We configure the system first, then your 14-day trial starts when you accept and activate the account.

1

Share your customer and route data

Export your customer list and route details from BigChange (CSV export). PaperRoute's onboarding team imports everything and configures your waste streams, EWC codes, and pricing. You don't need to re-enter data manually.

2

Run parallel for two weeks

Start the 14-day trial with useful real data already loaded. Run PaperRoute alongside BigChange so your team can test the workflows before deciding whether to continue.

3

Go live and cancel BigChange

Once your team is comfortable, switch fully to PaperRoute. Cancel your BigChange subscription and start saving on your monthly software costs. PaperRoute support remains available throughout.

The cost of staying on BigChange

PaperRoute publishes the exact price as your team grows. Ask BigChange for a current written quote, then compare like for like.

Total usersPaperRoute / monthBigChange / monthPaperRoute terms
Up to 4£220 intro / £249 standardRequest a quoteEvery feature included
6£290 intro / £319 standardRequest a quote£35 for each extra user
10£430 intro / £459 standardRequest a quote£35 for each extra user

PaperRoute prices exclude VAT. Introductory figures apply to requests received by 30 September 2026; the base price is protected for 24 months while continuously subscribed. Paid service is 30-day rolling.

PaperRoute vs BigChange FAQ

Is PaperRoute cheaper than BigChange?

PaperRoute publishes its pricing: the standard new-customer price is £249/month + VAT for the first 4 users, then £35 per additional user. Requests by 30 September 2026 qualify for an introductory £220 base price. BigChange asks customers to request a quote, so compare a current written BigChange quote against the PaperRoute figures shown here.

Does BigChange support digital waste transfer notes?

BigChange does not offer PaperRoute's native digital Waste Transfer Notes, Certificates of Destruction or EWC code workflow. PaperRoute includes these in every plan.

Can I switch from BigChange to PaperRoute?

Yes. Request a 14-day trial and our team will help configure your customer data, routes and pricing before you activate it. The trial starts only when you accept the terms, with no card and no automatic conversion. If you continue afterwards, the service is 30-day rolling.

Which is better for small waste companies?

PaperRoute is purpose-built for UK waste and recycling SMBs with 1–20 drivers. Every feature is included in every plan — there are no feature gates or per-module charges. BigChange is designed for larger enterprises across multiple industries, which means more complexity and cost than most small waste companies need.

Choose what suits you

Start a free trial, or see it first

If you are ready to test PaperRoute with your own operation, start the assisted 14-day trial. If you would rather talk it through first, book a live demo at a time that works for you.

Ready to get going?

Start your 14-day free trial

Tell us about your operation and we will configure a useful starting point. Your trial begins only when the system is ready and you say go.

  • The complete PaperRoute system
  • Assisted setup around your workflow
  • No card or automatic conversion
Start free trial

Want a walkthrough first?

Book a live PaperRoute demo

Choose a convenient time for a focused 30-minute call. We will show you the relevant workflows, answer your questions and help you decide whether the trial is the right next step.

  • Pick a live time from our calendar
  • See the product with a PaperRoute specialist
  • No obligation to start a trial
Book a demo

Or call 03333 707007.