Honest comparison

PaperRoute vs BigChange:
Waste Collection Software Compared

BigChange is a generic field service tool. PaperRoute is purpose-built for waste collection. Here's how they compare.

Why waste companies choose PaperRoute over BigChange

Waste-Specific Features

BigChange is built for generic field service across many industries. It lacks native Waste Transfer Notes, Certificates of Destruction, and EWC code management. PaperRoute includes all of these as standard — purpose-built for UK waste compliance.

Simple Pricing

PaperRoute starts from £220/month with every feature included — no tiers, no feature gates, no surprises. BigChange uses per-user, feature-tiered pricing where you pay more to unlock additional functionality.

Built for SMBs

PaperRoute is designed for waste and recycling companies with 1–20 drivers. You get a system built around your workflows — not an enterprise tool scaled down. Fast to set up, easy to learn, and supported by a team that understands waste.

Feature-by-feature comparison

A detailed look at what each platform offers for waste collection operations.

FeaturePaperRouteBigChange
Recurring Route ManagementBigChange offers route planning but not waste-specific recurring schedulesYesPartial
Digital Waste Transfer NotesNot available — BigChange has no native WTN supportYesNo
Certificate of DestructionNot available — requires third-party workaroundsYesNo
Self-Bill Purchase InvoicesNot available in BigChangeYesNo
EWC Code ManagementNo built-in European Waste Catalogue supportYesNo
Sage + QuickBooks + XeroBigChange offers some accounting integrations but not direct Sage self-bill invoicingYesPartial
Truck-Safe RoutingPaperRoute routes avoid low bridges and weight restrictionsYesNo
Offline-First Mobile AppBigChange app has limited offline capabilityYesPartial
Real-Time GPS TrackingBoth platforms offer GPS driver trackingYesYes
Customer PortalPaperRoute includes a branded customer self-service portalYesNo
Container ManagementTrack bin and container assets across customer sitesYesNo
Vehicle Safety ChecklistsBigChange offers generic checklists, not waste-vehicle-specificYesPartial
Included Partial Not available

Pricing: transparent vs contact-for-quote

PaperRoute

Published pricing. Every feature included in every plan. No per-module charges.

Small TeamUp to 4 users
£220/mo
GrowingUp to 10 users
£500/mo
Enterprise11+ users
Custom

30-day risk-free guarantee. No long-term contracts.

BigChange

No public pricing. Per-user costs with feature-tiered plans that vary by package.

Per-user pricingCost scales with every additional user you add
Feature-tiered plansAdvanced features require higher-tier plans at higher per-user rates
Contact for quoteNo published pricing — you must speak to sales to get a price

Pricing information based on publicly available details as of 2026.

Who is each platform best for?

Choose PaperRoute if you are...

  • A UK waste or recycling company with 1–20 drivers
  • Looking for waste-specific compliance features (WTNs, CoDs, EWC codes)
  • Wanting transparent, all-inclusive pricing from £220/month
  • Needing to be ready for DEFRA Digital Waste Tracking by October 2026
  • Looking for direct Sage, QuickBooks, or Xero invoicing with self-bill support
  • Wanting a system that works offline in areas with poor signal

BigChange may suit you if you are...

  • A larger business with 50+ field workers across multiple industries
  • Looking for a generic field service management platform
  • Operating in sectors like HVAC, plumbing, or electrical alongside waste
  • Needing a platform that covers many different trade types in one system
  • Happy with contact-for-quote pricing and per-user licensing
  • Not requiring waste-specific compliance features like WTNs or CoDs

How to switch from BigChange to PaperRoute

Most waste companies are fully operational on PaperRoute within two weeks. You can run both systems in parallel during your 30-day risk-free guarantee so there's no pressure or disruption.

1

Share your customer and route data

Export your customer list and route details from BigChange (CSV export). PaperRoute's onboarding team imports everything and configures your waste streams, EWC codes, and pricing. You don't need to re-enter data manually.

2

Run parallel for two weeks

Start with your real data already loaded — our 30-day risk-free guarantee means zero pressure. Run PaperRoute alongside BigChange so your team can get comfortable without operational risk. Most teams are confident within the first week.

3

Go live and cancel BigChange

Once your team is comfortable, switch fully to PaperRoute. Cancel your BigChange subscription and start saving on your monthly software costs. PaperRoute support remains available throughout.

The cost of staying on BigChange

BigChange uses per-user pricing with feature-tiered plans — meaning the cost scales with your team. PaperRoute charges a flat monthly rate with every feature included.

Team sizePaperRoute / monthBigChange (est.) / monthAnnual saving
2 drivers£220£300–£400~£1,200
5 drivers£220£600–£900~£5,400
10 drivers£500£1,200–£1,800~£8,400

BigChange estimates based on publicly available per-user pricing information as of 2026. Actual costs vary by plan and negotiated contract.

PaperRoute vs BigChange FAQ

Is PaperRoute cheaper than BigChange?

PaperRoute offers transparent, published pricing starting at £220/month for up to 4 users with every feature included. BigChange uses per-user pricing with feature-tiered plans, meaning you may pay extra to unlock functionality that comes standard with PaperRoute. For small waste companies with 1–20 drivers, PaperRoute is typically significantly more affordable.

Does BigChange support digital waste transfer notes?

BigChange does not offer native digital Waste Transfer Notes, Certificates of Destruction, or EWC code management. As a generic field service platform, it lacks the waste-specific compliance features required by UK waste carriers. PaperRoute includes all of these as standard in every plan, with full DEFRA Digital Waste Tracking readiness.

Can I switch from BigChange to PaperRoute?

Yes. PaperRoute's onboarding team will help you migrate your customer data, routes, and pricing. Most waste companies are fully operational on PaperRoute within two weeks. We offer a 30-day risk-free guarantee so you can run both systems in parallel before committing.

Which is better for small waste companies?

PaperRoute is purpose-built for UK waste and recycling SMBs with 1–20 drivers. Every feature is included in every plan — there are no feature gates or per-module charges. BigChange is designed for larger enterprises across multiple industries, which means more complexity and cost than most small waste companies need.

See PaperRoute waste collection software in action

Book a free 30-minute demo and see the full end-to-end flow: route planning, driver app collection, digital WTN generation, and Sage invoicing — the only waste management platform that does it all.

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